CRM Functional Consultant
CRM Functional Consultant | Saint Pierre | ELCA Informatique
|Apr 24, 2023
|Level of experience
We are ELCA, one of the largest Swiss IT tribe with over 2,000 experts. We are multicultural with offices in Switzerland, Spain, France, Vietnam and Mauritius. Since 1968, our team of engineers, business analysts, software architects, designers and consultants provide tailor-made and standardized solutions to support the digital transformation of major public administrations and private companies in Switzerland. Our activity spans across multiples fields of leading-edge technologies such as AI, Machine & Deep learning, BI/BD, RPA, Blockchain, IoT and CyberSecurity.
In this role
- Design and implementation of tailor-made customer solutions based on MS Dynamics CRM
- Advise our customers on the design and optimization of their business processes in the areas of marketing, sales and service.
- Actively support our customers in all stages of a CRM project - from requirements analysis, creation of specifications, solution design, prototyping, testing and international rollout.
What we offer
• A challenging and professional working environment in a dynamic team with extensive expertise
• Exciting projects with latest technologies
• An organisation with flat hierarchies and collaborations across business departments
• Close contact with customers from various industries
• Promoting environment with an attractive prospect for your professional and personal developmen
Technical requirements are:
- Extensive experience with MS Dynamics CRM
- Consulting experience and good knowledge in the analysis and design of business processes in marketing, sales and service.
- Demonstrate basic knowledge of methods, process models and tools for software development.
- Structured and methodical approach to the development of technical solutions is a matter of course for you.
- Fluent language skills in French and English.